Front Desk, Customer Service/HelpDesk
Job in
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-06-26
Listing for:
Residence-Inn-Helena
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Bilingual
Job Description & How to Apply Below
We are seeking a friendly and solution-oriented Front Desk team member to join our staff in Helena, MT. The ideal candidate will be the first point of contact for our guests and will play a key role in ensuring a positive experience through excellent customer service and efficient operations.
Responsibilities- Greet guests and coworkers warmly and professionally.
- Operate computer systems and cash register accurately.
- Answer and manage telephone console efficiently.
- Learn and follow procedures quickly to maintain smooth operations.
- Cooperate and support team members to achieve common goals.
- Handle unusual or challenging situations calmly and with self-control.
- Maintain strong organizational skills to manage multiple tasks.
- Adhere to grooming standards to represent the company professionally.
- Friendly and approachable demeanor with guests and coworkers.
- Solution-oriented mindset to resolve issues effectively.
- Ability to cooperate and support others in a team environment.
- Proficient in operating computers, cash registers, and telephone consoles.
- Quick learner with the ability to adapt to new procedures.
- Strong self-control and ability to cope with unusual circumstances.
- Excellent organizational skills.
- Grooming and appearance must meet company standards.
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