Relationship Banking Supervisor

Essential Functions & Key Areas of Responsibility Establish, retain, and deepen relationships with existing and new customers through active profiling and needs-based questioning to achieve branch sales goals and provide excellent customer service. Recognize and refer cross-sale opportunities. Responsible for opening new personal and business accounts, responding to customer inquiries, and handling customer problems and complaints. Counsel customers with special problems or those in disagreement with bank policies or procedures Perform all teller functions and have a cash drawer as necessary, maintain proper cash and authority limits while balancing as required.

Oversee management and direction of the customer service staff. Responsible for branch cash and assisting with balancing procedures, processing teller work, and solving non-routine difficulties. Includes scheduling, evaluations, and training of new and existing employees. Maintain schedule and implement records applicable to internal audit procedures. Ensure the branch is operationally sound and achieves satisfactory audits. Assist with the responsibility for facility management, including security, opening, and closing procedures.

Perform other duties as assigned

Opportunity Bank of Montana is an equal opportunity employer. It is the policy of Opportunity Bank to provide equal employment opportunity within the Bank and motivate cooperation toward the goal of hiring and promoting available qualified personnel without regard to their race, gender, color, national origin, sex, age, religion, disability, veteran status, marital status, sexual orientation, or any other legally protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.