Credit Manager

Credit Manager — Hospitality Group (U.S.)

Eligibility: Applicants must have the legal right to work in the United States.

Salary: $80k USD per year

A distinguished luxury hospitality group is seeking an experienced Credit Manager to oversee guest and group billing operations, accounts receivable, and payment reconciliation. This position plays a vital role in maintaining the financial integrity of the property while ensuring a seamless guest experience.

The successful candidate will demonstrate strong financial acumen, attention to detail, and the ability to collaborate effectively with cross-functional teams, including Front Office, Sales, and Events.

• Prepare and issue accurate invoices for individual, group, and corporate accounts.
• Monitor outstanding balances and manage timely collection of payments.
• Reconcile daily transactions and guest folios within property management systems.
• Post payments and allocate them accurately to guest and company accounts.
• Oversee billing processes for events, group bookings, and extended stays.
• Collaborate with operational teams to resolve billing discrepancies.
• Maintain precise and compliant financial records in accordance with company standards.
• Review aging reports and escalate overdue accounts when necessary.
• Conduct credit card and bank reconciliations; manage gift card balances.
• Support month-end closing activities and internal/external audits.

• Education:
  
  Associate or Bachelor’s degree in Accounting, Finance, or related field.
• Experience:
  
  2–5 years in Accounts Receivable or Credit Management within the hospitality industry (hotel or resort environment preferred).
• Technical
  
  Skills:
• • Proficiency in hotel accounting systems (Opera PMS or similar).
• • Strong command of Excel and financial reporting tools.
• • Familiarity with PMS, POS, and general accounting software.
• Core Competencies:
• • Exceptional accuracy and organizational ability.
• • Effective communication and follow-up skills.
• • Proven ability to meet deadlines and manage competing priorities.
• • Analytical mindset with a focus on problem-solving and collaboration.

• Prior experience in luxury or boutique hospitality settings.
• Demonstrated success managing complex billing portfolios (groups, long-stay, and corporate).
• Working knowledge of U.S. accounting standards and hospitality billing compliance.

• Mid-Senior level

• Full-time

• Finance and Sales

• Hospitality and Hotels and Motels