Teller - Helena Area

About The Role

We believe “nice does matter,” and our staff and leadership stands behind those words. Valley Bank employees enjoy continuing professional development, so if you’re looking for more than just a job, begin your career with us today!

At Valley Bank we are focused on your carrier path from day one. You will have access to our Training Department both in the classroom, online and on the job to confidently build your career/knowledge within the bank.

• Tellers meeting performance expectations are eligible for an initial
  pay increase of up to $1.00/hour
  after six months of service, with a second performance-based increase at their one-year anniversary.
• Advance Your Career:Start as a Teller and grow with us! We offer a defined path for advancement to
  Teller II and III roles, each coming with increased responsbilities and pay to reward your developing expertise.
• Boost Your Pay with Saturday Shifts!We value our weekend team and show it with extra pay. You’ll receive a$30 differential for all Saturday shifts, with a special summer differential of $60 for Saturdays worked (Memorial Day to Labor Day).
• Tellers are eligible to participate in the Valley Bank Year-End Bonus Incentive Plan, providing an opportunity to earn additional compensation based on company performance.

As a part of a dynamic team, you are the face of the Valley Bank Organization. You are the front-line liaison for all customer contact areas and will work closely with other departments. You will assist customers in both the lobby and drive-up, you will engage in and present solutions to satisfy the complete needs of each customer while processing standard banking transactions.

You will follow through with customer requests and refer to appropriate banker for additional needs. You will play an active role in your development/growth within your position by being aware of your performance and requesting support or training as needed.

Processes deposits, Withdrawals, Cashes Checks, Buys & Sells Cash, Change Orders, Cash Advances, Loan Payments, Cashier’s Checks, GL Credit/Debit, Advice of Credit/Debits, Canadian Exchanges, and telephone transfers - 100%

• Responsible for securing cash, coin, and negotiable instruments with accuracy and following set procedures.
• Accountable for each transaction/request with speed and accuracy while maintaining a balanced drawer.
• Print statements and cashes savings bonds.
• Completes fraud/non-fraud debit card disputes and ATM and disputes.
• Understand and uses currency counter, coin counter, MICR printer, Teller Cash Dispenser, and Teller Cash Recycler (when needed).
• Operates Silverlake, Vertex, Net Teller, and entry level Passport while completing necessary findings and completes entries.
• Administers information on personal and business account types, online banking, bill pay and mobile check deposit.
• Represents Valley Bank in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs.
• Keep work area tidy and maintain customer privacy.
• Regular and predictable attendance is an essential function of this job in order to accomplish, among other things, in-person contact with customers.

NOTE:

Only minimum duties listed. Other responsibilities may be required and requested by Management.

• High School diploma or equivalent.
• Previous experience working directly with the public.
• Basic computer literacy preferred.

• Provide high quality customer service by listening actively and responding promptly.
• Knowledge of Valley Bank products/services to effectively present appropriate solutions to…