Program Specialist

Program Specialist 2 )

Location:

Helena, MT

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. The Rehabilitative and Enterprise Division ensures the physical and mental well-being of inmates, delivers educational and vocational opportunities, and oversees community facilities dedicated to successfully reintegrating offenders into Montana communities. This division also delivers trauma‑informed support to victims of offenders in the correctional system.

• Conduct research and detailed analysis of inmate tablet usage, digital communication services, and electronic learning programs.
• Evaluate program effectiveness using data metrics, utilization trends, cost analysis, and stakeholder feedback.
• Identify gaps in service delivery, operational risks, and opportunities for improvement.
• Prepare comprehensive reports to support decision‑making, legislative inquiries, and departmental planning.
• Work with facility administrators, program managers, technology vendors, educational partners, and community organizations to identify program needs and ensure services align with departmental goals.
• Coordinate with internal security, IT, and operations staff to maintain compliance with safety protocols and technology standards.
• Provide recommendations to enhance digital learning delivery, inmate communication tools, and tablet‑based services.
• Assist in developing, updating, and implementing program improvements, pilot initiatives, or service expansions.
• Review and propose updates to program specifications and service contracts based on research findings and operational needs.

• Bachelor’s degree in business, social services, public administration, or a similar field.
• Minimum two years of relevant experience.
• Alternative combinations of education and experience will be considered on a case‑by‑case basis.

Salary: $34.30 per hour
Telework Eligibility:
Telework Eligible (full‑time telework is not available; schedule must be supervisor‑approved)
Benefits Package Eligibility:
Health Insurance, Paid Leave & Holidays, Retirement Plan

Any person who has engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution; has been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion; or has been civilly or administratively adjudicated to have engaged in activity as described in the latter, is not qualified for this position.

The use of all tobacco products, including smokeless tobacco products and tobacco substitutes, is prohibited in Department of Corrections buildings. Possession of tobacco products is prohibited in secure care facilities.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.