Process Improvement Lead

Process Improvement Lead

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Internal Control & Compliance, Operations Services Division. The Process Improvement Lead supports the Internal Control and Compliance Officer by evaluating internal controls, regulatory compliance, and operational processes to identify risks and recommend improvements. This role conducts compliance reviews, assesses internal controls, and helps design and implement monitoring processes to ensure adherence to federal and state regulations, including Uniform Guidance.

Key responsibilities include providing technical guidance on audit and compliance matters, collaborating with leadership to improve processes across the department, monitoring corrective action plans, preparing compliance reports, and verifying that policies and procedures are documented, implemented, and communicated. The Process Improvement Lead also delivers training on compliance requirements to program, financial, and compliance staff. This position requires interpreting and applying complex accounting, auditing, and regulatory standards to support informed decision-making and effective risk management.

The Process Improvement Lead reports to the Internal Control and Compliance Officer and does not have supervisory responsibilities.

Why Join DPHHS:
Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity:
Knowledge of Government Auditing Standards and Federal laws and regulations, including Uniform Guidance. Ability to present ideas and information including complex and technical material in a logical sequence others can understand. Skilled in building rapport, establishing strong cooperative working relationships, and can interact with a variety of people. Meet minimum qualifications:
Bachelor's degree in Accounting, Business Administration or Finance;
Accounting is preferred. Five years of audit, grant management, other job-related work experience;
Audit or Grant Management is preferred. Other combinations of related education and experience may be considered on a case-by-case basis.

How to Apply:

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position. Cover Letter, Resume. Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended.

DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.