Child Support Investigator

Job Description - Child Support Investigator 2 (05123) )

Position Title:

Child Support Investigator 2 (05123) - (  )

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at
www.state careers.mt.gov .

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division.

The Child Support Services Division (CSSD) seeks to diligently pursue and ultimately achieve financial and medical support of children by establishing, enforcing, and increasing public awareness of parental obligations. The Child Support Investigator maintains a complex caseload (up to 500 cases) and provides state administered child support services.

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience

• Knowledge of investigative principles, due process, administrative and judicial process.
• Knowledge of general collections principles and social service programs.
• Ability to analyze information, make decisions and solve problems.
• Bachelor’s degree in criminal justice, business administration, public administration, social work, psychology, or related field.
• Three years job related experience, child support, general investigative or relevant collections experience.
• Other combinations of directly related education and experience may be considered on a case-by-case basis.

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

As a condition of employment, you will be subject to successfully passing an FBI fingerprint check every 5 years.

Applicant Pool Statement :
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment :
This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

$31.09 - 31.09 Hourly

Telework Eligibility:
Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)

Benefits Package Eligibility:
Health Insurance, Paid Leave & Holidays, Retirement Plan

1

Employee Status:
Regular

Schedule:

Full-Time

Standard

Day Job

Yes, 5 % of the Time

Helena

Agency:
Department of Public Health & Human Services

Union:
Montana Federation of Public Employees

Sep 17, 2026, 1:01:53 PM

Closing Date (based on your computer's timezone):
Oct 2, 2026, 5:59:00 AM

Required Application Materials:
Cover Letter, Resume, References

Contact Name:
Human Resources | Contact Email: hhshumanresources | Contact…