Child Support Investigator
Listed on 2026-09-24
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Government
Government Administration, Public Health
Child Support Investigator 2
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division. The Child Support Services Division (CSSD) seeks to diligently pursue and ultimately achieve financial and medical support of children by establishing, enforcing, and increasing public awareness of parental obligations. The Child Support Investigator maintains a complex caseload (up to 500 cases) and provides state administered child support services.
Why Join DPHHS
Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.
In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.
Qualifications for this Career Opportunity
Knowledge of investigative principles, due process, administrative and judicial process. Knowledge of general collections principles and social service programs. Ability to analyze information, make decisions and solve problems. Excellent written and verbal communication skills. Meet minimum qualifications:
Bachelor's degree in criminal justice, business administration, public administration, social work, psychology, or related field. Three years job related experience, child support, general investigative or relevant collections experience. Other combinations of directly related education and experience may be considered on a case-by-case basis. Preferred:
Child support enforcement experience.
How to Apply
To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position. Cover Letter, Resume, References Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended.
DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.
Salary: $31.09 - $31.09 Hourly
Telework Eligibility:
Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)
Benefits Package Eligibility:
Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status:
Regular
Schedule:
Full-Time
Job Type: Standard
Shift: Day Job
Travel:
Yes, 5 % of the Time
Primary
Location:
Helena Agency:
Department of Public Health & Human Services Union:
Montana Federation of Public Employees
Contact Name:
Human Resources | Contact Email: hhshumanresources | Contact Phone:
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