Quality Improvement Specialist

Quality Improvement Specialist

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site tecareers.mt.gov.

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

• Perform quality assurance activities for services provided to persons with developmental disabilities.
• Conduct on‑site visits to residential group homes, individual residences, and day service locations to ensure health, safety, and quality of life for service recipients.
• Monitor trends in incident management reports to prevent future occurrences.
• Conduct screenings to select individuals for waiver service opportunities.

• Knowledge of developmental disabilities resources and services.
• Knowledge of group mediation and problem resolution.
• Ability to maintain effective working relationships by using tact and professionalism.
• Bachelor’s degree in psychology, sociology, human services, special education or other education degree.
• Three years experience providing services to individuals with developmental disabilities.
• Other equivalent combinations of related education and experience may be considered on a case‑by‑case basis.
• Prefer education and experience with Applied Behavior Analysis.

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Resume
• References
• Cover Letter (if required)

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended.

• This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.
• This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.
• Applicant Pool Statement :
  If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
• Training Assignment :
  Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Contact Name:
Shandee Cook | Contact Email: shandee.cook2 | Contact Phone: 406‑444‑0962

DPAHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.