IT Systems Administrator

Overview

Job Description - IT Systems Administrator 2 )

Position Title:

IT Systems Administrator 2 - )

About Us
:
Hello! We’re the Justice Information Technology Services (JITS) team. We provide vital Information Technology (IT) infrastructure which Montanans rely upon to support state and local law enforcement. Our team manages IT systems, services, and interfaces to support approximately 900 DOJ employees and over 3,000 Criminal Justice Information Network (CJIN) customers, working to safeguard Montana. We directly support DOJ staff involved with legal cases concerning the State and its people, Montana missing persons, victim services, children’s justice, consumer protection, criminal investigations, highway safety, motor vehicle licensing, gambling control, and forensic laboratory services.

The list is long, but if you enjoy diversity, this challenging, exciting, and rewarding position may be what you are looking for.

We are looking for a highly motivated and technically proficient IT Systems Administrator to significantly enhance our IT infrastructure. This hands-on role involves the implementation, improvement, and ongoing maintenance of our enterprise servers, storage, and networks.

The ideal candidate thrives in a dynamic environment, possesses strong attention to detail, and is skilled in organization, multitasking, and effective documentation. Excellent professional communication is essential, along with the ability to interact effectively with a diverse workforce.

• Resolve escalated issues requiring systems modification
• Diagnose, troubleshoot, and resolve hardware, software, network, or system technical issues
• Install or replace network hardware or software
• Plan and implement systems maintenance activities
• Produce, review and update support documentation (for example: knowledge base articles, system information and login details, audit logs, etc.)
• Maintain environment backup and recovery
• Configure hardware or software to meet system requirements
• Monitor, evaluate and optimize network, server, and storage performance
• Implement or adjust infrastructure according to evolving security landscape

Note
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First review of applicants will occur on January 27, 2026 and weekly thereafter.

Two years of education in Information Technology. Three years of job-related experience in a network or systems administrator role. Other combinations of education, certification or experience may be substituted. Valid Driver License or ability to obtain one in 60 days of hire. May require 8 or more hours a day working with a computer. May require more than a 40-hour workweek.

May require weekend work and on-call to perform systems upgrades, systems changes, or respond to issues. May occasionally need to lift, move and install computer hardware up to 25 lbs.

Note:

Other combinations of education and experience will be considered.

• Extensive knowledge of the concepts and theories of computer science, including software development, systems and network administration, security management, system performance monitoring, and disaster recovery.
• Knowledge of project planning and management.
• Ability to manage complex and varied system development and administration projects; isolating and resolving advanced technical problems; communicating with people of varied technical levels; managing multiple tasks and workflow; adapting and synthesizing diverse administrative requirements and functions into consistent management strategies; developing project plans; and establishing project goals, timelines, and standards.
• Ability to develop and administer short and long-range project plans; design and implement components of complex network systems; exercise sound judgment in resolving technical and operational problems; anticipate and resolve technical problems; establish and maintain effective working relationships with others; coordinate the activities of others.
• Strong skills with Proxmox, Cisco UCS, Cisco Meraki, Cisco Switching, Palo Alto Firewalls, Cisco Firewalls, Net App Storage, Linux administration and 3-2-1 backup and recovery.
• Experience managing Microsoft 365…