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Problem Manager: ITIL RCA Lead Stable IT Infra

Job in Helena, Lewis and Clark County, Montana, 59604, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 94100 - 132500 USD Yearly USD 94100.00 132500.00 YEAR
Job Description & How to Apply Below
Position: Problem Manager: ITIL RCA Lead for Stable IT Infra
A technology consulting company in Helena, MT seeks a Problem Manager. The role entails managing the problem lifecycle, conducting root cause analyses, and collaborating with IT teams to improve system stability. Candidates should have 4+ years in problem or incident management, strong ITIL knowledge, and excellent communication skills. Compensation potential ranges from $94,100 to $132,500 based on various factors including skills and experience.

The position provides a unique opportunity to engage with federal IT environments.
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