Senior Implementation Engineer

Senior Implementation Engineer I

Remote - US

• EDI Solution Implementation:
  • Lead end-to-end implementation of EDI solutions for clients, ensuring compliance with industry standards and regulations.
  • Collaborate with cross-functional teams to gather requirements, design EDI workflows, and implement integration solutions.
• Technical Expertise:
  • Possess in-depth knowledge of various EDI standards (such as ANSI X12 and EDIFACT) and protocols (AS2, SFTP, FTPS).
• Stay current with emerging EDI technologies and trends and apply this knowledge to optimize existing systems and processes.
• Client
  
  Collaboration:
  
  
  • Serve as clients' primary technical point of contact during the implementation phase.
  • Provide expert guidance to clients on EDI best practices, customization options, and integration strategies.
• Problem Resolution:
  • Investigate, diagnose, and resolve complex EDI-related issues, ensuring minimal disruption to business operations.
  • Collaborate with support teams to address escalated technical problems and implement preventive measures.
• Documentation and Training:
  • Develop comprehensive documentation to support implementations, including specifications, process flows, and user guides.
  • Conduct training sessions for clients and internal teams to enhance understanding of EDI processes and troubleshooting techniques.
• Quality Assurance:
  • Perform rigorous testing of EDI implementations to validate data integrity, system compatibility, and adherence to standards.
  • Implement quality assurance protocols to ensure error‑free data transmission and reception.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience in EDI implementation and integration.
• Proficiency in programming languages such as Java, Python, or C#.
• Strong understanding of database systems (SQL, Oracle) and data transformation techniques.
• Excellent problem‑solving skills and attention to detail.
• Exceptional communication and interpersonal abilities.
• Relevant certifications in EDI technologies (such as Certified EDI Professional) will be a plus.

• Compensation: $80,000 to $95,000 base salary
• Great Healthcare + Dental + Vision
• Flexible PTO
• Culture of support, encouraging Life-Work balance
• 401k match
• FSA and HSA options
• Employee Assistance Program
• Paid Parental Leave
• Representing a company with 4,000+ clients and a 99% retention rate
• Accelerated title and salary growth potential
• A fun and energetic work environment that makes you excited to go to work every day

We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at

Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.