Application Administrator

Work location is open to major office locations in South Dakota and Montana (Billings, Bozeman, Butte, Great Falls, Helena and Missoula).

• Demonstrate and maintain a good safety record
• Bachelor's degree from a four‑year accredited college in an associated discipline such as Computer Science, Software Engineering, Mechanical (M.E.T.) or Civil (C.E.T.) Engineering Technology, or Business and Information Technology (B.I.T.)
• An equivalent combination of education and related experience may also be considered
• Strong knowledge of SCADA systems, protocols, and operational technology
• Strong knowledge and experience with both Linux and Windows server operating systems
• Experience with network infrastructure and firewall configuration is desirable
• Knowledge of industry standards and regulations (NERC CIP) is desirable
• Strong analytical and problem‑solving skills
• Excellent communication and teamwork abilities
• Certifications such as CISSP, GICSP are a plus
• Experience in editing geodatabases within a multiuser GIS (enterprise‑level) environment; and/or GIS data maintenance and geoprocessing is desirable
• Experience and knowledge of Electric and Gas Utility operations a definite plus
• Strong aptitude to understand current technology trends in software, cloud, cybersecurity and automation to apply them to North Western Energy's business processing needs is preferred
• Self‑starter who pursues self‑education and is customer focused
• Technical Experience and Skills include:
  Experience with common programming languages and knowledge and experience with common databases

• Administer and maintain SCADA systems, including hardware, software, and network infrastructure
• Develop and implement IT controls and security measures to protect critical infrastructure and data to include adhering to NERC CIP (Critical Infrastructure Protection) procedures and policies as required
• Monitor and manage real‑time data, alarms, and events through various SCADA systems
• Collaborate with cross‑functional teams to optimize system performance, mitigate risk, conduct cybersecurity strategies and resolve issues on critical operational infrastructure
• Conduct routine system backups, updates, and maintenance to ensure operational reliability
• Stay up‑to‑date with industry best practices and emerging technologies in SCADA and IT controls
• Maintains and ensures the integrity and confidentiality of sensitive information
• Undertake complex projects involving multiple disciplines that may impact multiple business units
• Build and develop positive user, team and leadership relationships to facilitate Business Technology business partnerships
• Work required hours as needed which may include evenings and weekends
• Work on‑call rotations as defined
• Develop, install and maintain application systems to ensure timely access to accurate, real‑time data
• Provide daily maintenance and technical support activities associated with the operation of operational technology applications development and configuration
• Work with vendors and colleagues to research, plan, test, and implement patches, releases, and upgrades
• Provide technical guidance, troubleshooting and perform corrective actions to ensure a high degree of systems availability, reliability and security
• Responsible for the installation and configuration of complex software systems following established procedures and change control standards
• Interact with stakeholders to identify problems, needs, and opportunities for improvement
• Lead development and delivery of solutions including testing and engaging with users
• Troubleshoot production problems
• Analyze and query complex data models
• Participate in creating and maintaining process, training, technical documentation and standards and procedures related to the operations and maintenance of supported systems and applications
• Effectively and efficiently organize, plan, execute and coordinate multiple work assignments to meet project milestones or established completion dates
• Utilize established project management documents such as scope, assumptions, and risks
• Experience in editing geodatabases within a multiuser GIS (enterprise‑level) environment; and/or GIS data maintenance and…