IT Systems Administrator

Job Description - IT Systems Administrator )

IT Systems Administrator - (  )

At the Department of Environmental Quality, our ultimate goal is to champion a healthy environment for a thriving Montana. DEQ employees are the heart of our organization. We value the people and invest in their professional growth, promoting a culture of cross-agency collaboration as we find solutions to the environmental challenges we face. DEQ values – leadership, accountability, customer service, efficiency, excellence, and decision making – are fundamental to our work.

Come be a part of the Department of Environmental Quality!

DEQ is recruiting for an IT System Administrator within the Information Technology Bureau (ITB). This is a full-time position based in Helena, Montana; regular in-office attendance is required, with telework limited to one day per week.

Our IT System Administrators (Net Ops team) are responsible for providing the overall technical administration, management, and operational direction for agency IT systems and end-user computing environments. Responsibilities include help desk support as well as administration of desktops and laptops, mobile devices, network storage and backup systems.

• Assist users with issues related to laptops, mobile devices, servers and other technology.
• Document technical issues, user requests, and resolutions.
• Install, image, update, maintain, and decommission desktop, server, and mobile hardware and software.
• Install and support copier, printer, and scanner hardware and associated drivers.
• Coordinate with vendors to resolve hardware and software issues.
• Configure hardware and software in alignment with State, DEQ, and vendor requirements.
• Configure, maintain, and troubleshoot Microsoft Group Policy and related IT systems.
• Provision, manage, and troubleshoot mobile devices.
• Provide technical support to non-technical users.
• Perform other duties as assigned.

• Ability to deliver excellent customer service and maintain positive working relationships.
• Demonstrated ability to learn new technologies and adapt to changing tools and methodologies.
• Ability to work effectively both independently and as part of a team.
• Knowledge of hardware such as laptops, desktops, servers, printers, mobile devices, and other agency-supported technologies.
• Strong working knowledge of Microsoft Active Directory, Windows operating systems, Group Policy, and Microsoft Office applications (Word, Excel, Outlook, etc.), along with other agency-supported software.
• Familiarity with tools and platforms such as Tanium, Microsoft Server, Power Shell, and security software is preferred.

• Associate degree or equivalent job-related college coursework or vocational training.
• Two years of experience providing PC support in a Windows environment.

Alternative combinations of education and experience may be considered on a case-by-case basis.

Cover letter and resume required. Applications, including cover letter and resume, must be submitted through the State of Montana Careers site ((Use the "Apply for this Job" box below).) by the closing date of the announcement. In your cover letter, describe how your education, knowledge, and skills have prepared you for this position.

Applicant Pool Statement :
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment :
This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Contact Name :
Tiffany Daley | Contact Email :
Tiffany.

Daley | Contact Phone :

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay tana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.

$67,280. Yearly Telework Eligibility :
Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility :
Health Insurance, Paid Leave & Holidays, Retirement Plan

1

Regular Schedule :
Full-Time

Standard

Day Job

Yes, 10 % of the Time

Helena Agency :
Department of Environmental Quality Union :
Montana Federation of Public…