Endpoint Engineer

Job Description - Endpoint Engineer )

Position Title:

Endpoint Engineer - )

About Us: Hello! We’re the Justice Information Technology Services (JITS) team at the Montana Department of Justice (DOJ).We serve the Montana Attorney General providing vital Information Technology (IT) infrastructure which Montanan’s rely upon to support state and local law enforcement. Our team is dynamic and collaborative, and we have a big impact. We manage the IT systems, services, and interfaces to support approximately 900 DOJ employees, and over 3,000 Criminal Justice Information Network (CJIN) customers across the state working together to make a difference.

JITS supports DOJ staff involved with legal cases concerning the State and its people, Montana missing persons, victim services, children’s justice, consumer protection, criminal investigations, highway safety, motor vehicle operations, gambling control, criminal history information, and forensic laboratory services.

This is a long list of vital services but if you enjoy diversity, this challenging, exciting, and rewarding position may be what you are looking for.

The Role: We are looking for a skilled Endpoint Engineer who will assist in developing, planning, implementing, and managing the DOJ’s endpoints including desktops, laptops, mobile devices, systems software, licenses, and print management. This position will work on technical issues from both upper and lower-level positions, involving endpoint, network and/or systems modifications.

What You’ll Do:

• Design, develop and manage pushing Department applications and their configurations to workstations
• Build Department operating system configurations and deploy workstations to end users
• Develop and implement technical assistance services
• Ensure the implementation of endpoint security measures and policies to protect organizational data
• Monitor endpoint performance and implement enhancements to optimize user experience
• Provide advanced technical support for endpoint-related issues, escalating complex problems as necessary
• Experience with MDM and AV solutions is also a bonus.

Minimum Qualifications:

• Two years of education in the field of Information Technology.
• Two years of job-related experience in a network or systems administrator role.
• Other combinations of education, certification or experience may be substituted.

Preferred Qualifications:

• Two years job-related experience in a service desk role.

What We’re Looking For:

Knowledge, Skills & Abilities:

• Strong technical knowledge of endpoint devices, operating systems, device management systems, workstation imaging and deployment.
• Managing complex and varied system development and administration projects.
• Isolating and resolving advanced technical problems
• Communicating well with people of varied technical levels
• Managing multiple tasks and workflow

Preferred

Skills:

• Certifications such as CompTIA A+, Network+, Security+, or equivalent.
• Experience with Virtual Desktop Infrastructure, Endpoint Configuration Manager, Active Directory and Windows Server products
• Experience with MDM and AV solutions is also a bonus.

Special Instructions: The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to, an evaluation of the résumé, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks.

Additional materials, references or information submitted by the applicant, but not requested, will not be considered.

Successful applicant(s) will be subject to :

Criminal History Fingerprint / Name-based Check

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment :
This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

This Organization Participates in E-Verify.

Salary: $34.00 - 36.00 Hourly Telework Eligibility:
Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor…