Desktop Support Engineer; Level 2/Deskside Services Technicians
Listed on 2026-09-01
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Technical Support
Desktop Support Engineer
Location:
Helena, Montana Onsite Duration: 6+ Months of Contract
3+ years of experience as Deskside Support Specialist (hardware configuration & support)
Proficient in troubleshooting experience with Windows OS, Active Directory, O365 Suite of Applications
Prior experience troubleshooting utilizing remote support tools
Prior Service Now ticketing system experience
Ability to troubleshoot first call resolutions while being able to multitask hardware related issues
Prior experience in imaging workstations (desktops/laptops)
VPN and VDI support experience required
Support End-User projects supporting IT & business operations
Effectively work with cross functional teams to deliver on IT & business objectives
Call center support experience, preferred
Prior inventory management of corporate assets required
Prior enterprise printer support required
Exceptional communication and interpersonal skills, with the ability to interact effectively & professionally with employees at all levels of the organization
Ability to lift 25 lbs.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).