Enterprise Compute Lead

Job Role:

Enterprise Compute Tower Lead (Windows & Linux Infrastructure)

Location:

Remote ( Anywhere in USA) Mandatory skills:
Experience managing Windows, Linux, VMWare , Storage and Backup Support teams

Experience:

Minimum 12- 15years

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

• Own the overall delivery and operational performance of the Enterprise Compute Tower.
• Lead Windows and Linux infrastructure support teams across multiple support tiers.
• Manage SLA, KPI, availability, capacity, compliance, and operational excellence objectives.
• Act as the primary escalation point for critical compute-related issues.
• Drive service quality, customer satisfaction, and operational stability.
• Lead customer governance meetings, operational reviews, and executive reporting.

• Oversee day-to-day operations of:
• Windows Server Infrastructure
• Linux Server Infrastructure
• Virtual Machines
• Physical Servers
• Hybrid Cloud Compute Platforms
• Ensure high availability and optimal performance of enterprise computing environments.
• Manage operating system lifecycle activities including:
• Installation
• Configuration
• Upgrades
• Patch Management
• Security Hardening
• Decommissioning
• Ensure standardization across enterprise server environments.

• Windows Server 2016 / 2019 / 2022
• Active Directory
• Group Policy
• DNS
• DHCP
• IIS
• Power Shell Automation
• Failover Clustering

• Red Hat Enterprise Linux (RHEL)
• Rocky Linux
• Oracle Linux
• Ubuntu
• SUSE Linux
• Shell Scripting
• Ansible Automation
• Linux Security Administration

• Manage enterprise virtualization platforms including:
• VMware vSphere
• VMware ESXi
• VMware vCenter
• Hyper-V
• Support cloud-hosted workloads across:
• Microsoft Azure
• AWS
• Google Cloud Platform (GCP)
• Lead cloud migration and workload modernization initiatives.
• Ensure optimal resource utilization and cost optimization.

• Lead resolution of Priority 1 and Priority 2 incidents impacting compute services.
• Participate in Major Incident Management activities.
• Drive Root Cause Analysis (RCA) and Problem Management initiatives.
• Ensure compliance with Change Management processes.
• Review and approve high-risk infrastructure changes.
• Participate in Change Advisory Board (CAB) meetings.

• Define and implement capacity planning strategies.
• Monitor utilization trends and forecast future resource requirements.
• Ensure compliance with availability targets.
• Drive performance optimization initiatives across server environments.
• Maintain infrastructure health dashboards and scorecards.

• Ensure server security compliance with organizational standards.
• Lead vulnerability remediation and security patching programs.
• Partner with Cyber Security teams to address risks and audit findings.
• Support regulatory and compliance requirements.
• Implement CIS, NIST, and industry-standard hardening practices.

• Drive infrastructure automation initiatives using:
• Power Shell
• Ansible
• Terraform
• Python
• Azure Automation
• Reduce manual effort through orchestration and self-healing solutions.
• Improve operational efficiency through automation and standardization.
• Identify service improvement opportunities and execute transformation initiatives.

• Ensure server assets and configuration items are accurately maintained in CMDB.
• Drive configuration compliance and infrastructure inventory accuracy.
• Support Asset Management and Configuration Management processes.
• Ensure relationships between infrastructure components are maintained and documented.