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Entry-Level Tech Support Advocate

Job in Helena, Lewis and Clark County, Montana, 59604, USA
Listing for: The Montana Internet Corporation
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below

Montana Internet is seeking an entry-level Customer Support Advocate to provide frontline technical assistance, troubleshoot connectivity issues for fixed wireless and fiber customers, and guide users through solutions with a friendly, patient approach.

You will handle inquiries via phone, chat, and email, document support tickets, escalate complex problems, and collaborate with sales and field technicians to ensure customers stay connected and satisfied.

The Entry-Level Tech Support Advocate role at The Montana Internet Corporation is now open for applications in Helena, MT, United States.

The Entry-Level Tech Support Advocate position in the Management & Operations field is open for applications.

We have an opening for a Entry-Level Tech Support Advocate in Helena, MT, United States within Management & Operations.

This role, Entry-Level Tech Support Advocate at The Montana Internet Corporation, could be your next career step.

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