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Customer Service & Technical Support Specialist

Job in Helena, Lewis and Clark County, Montana, 59604, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 31000 USD Yearly USD 28000.00 31000.00 YEAR
Job Description & How to Apply Below

ASM Research is seeking an intermediate-level customer service specialist to handle inbound/outbound calls, emails and web chat, ensuring timely, courteous support.

You will log cases, monitor batch processing, research issues, and provide solutions while adhering to SLAs and processing guidelines.

High school diploma, 2–5 years' customer service experience, and excellent communication skills are required.

We have an opening for a Customer Service & Technical Support Specialist in Helena, MT, United States within Sales.

Join us at ASM Research, An Accenture Federal Services Company as our next Customer Service & Technical Support Specialist in Helena, MT, United States.

We are currently recruiting a Customer Service & Technical Support Specialist for our team in Helena, MT, United States.

This is an excellent role to take on the Customer Service & Technical Support Specialist role at ASM Research, An Accenture Federal Services Company.

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