Senior Manager, Field Training & Development

Job Description

• The Senior Manager of Field Training and Development collaborates and communicates closely with the Team Leader in the Field Training and Development Department to develop and drive the achievement of department objectives and responsibilities.
• Leads in coordinating closely with peers to ensure that learning needs are identified, training programs are developed, and actively implements learning experiences that strengthen the capabilities of customer-facing field personnel to drive business growth.
• Works cross-functionally with Brand teams, Field Leadership, Medical, and other internal key stakeholders along with external vendors to ensure Field Training and Development programs/deliverables are in alignment with brand/company strategies to support the achievement of commercial business objectives.

• Collaborates and communicates with peers in Field Training and Development Department to achieve department objectives with a high degree of emotional intelligence.
• Works cross-functionally with key internal stakeholders to accurately assess needs and develop targeted training programs that support achievement of the commercial business objectives.
• Guides and actively designs, develops, and implements Field Personnel training programs in a variety of formats.
• Supports peer Training Managers in assessing the effectiveness of training and creation of follow-up programs for continuation and learning transfer for the continuous development of Field Personnel.
• Supported by Team Leader makes recommendations on vendor training resources, evaluating resources, and recommendations of outside vendor training resources/programs as necessary.
• Works with co-promotion partner(s) and Training Managers to develop mutually beneficial training programs.
• Skilled in aligning, adapting, and managing conflict to build consensus around a common vision while persuasively influencing others to achieve desired outcomes.
• Able to effectively lead, manage‑up, and navigate in a fast‑paced, complex, matrixed business environment.

• Bachelor’s degree
• Minimum of 5 years of pharmaceutical sales experience

• Two years of training and/or people leadership/management experience
• Experience utilizing adult learning concepts, state‑of‑the‑art training techniques, and proven management principles
• Knowledge of Learning Management Systems, e‑Learning applications, and internet‑based support tools
• Demonstrated project management skills
• Knowledge of pharmaceutical, medical, and managed care environments
• Must be able to act independently and handle multiple priorities and assignments simultaneously
• Demonstrates self‑motivation and the ability to independently initiate and deliver on projects
• Excellent communication, collaboration, presentation, and interpersonal skills
• Ability to solve practical problems and deal with a variety of concrete variables.
• Training Manager Competencies Required at a (Demonstrating/Mastery) level:
• Strategic Partnership
• Project Management
• Instructional Design
• Facilitation
• Coaching

• 35%

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving - Make decisions considering the long‑term impact to customers, patients, employees, and the business.

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.

Empowered Development - Play an active role in professional development as a business imperative.

Minimum $ - Maximum $, plus incentive opportunity:
The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and…