PMGH-Program Manager; PM; GH & VOC

WEST MONT

JOB DESCRIPTION

JOB TITLE:

Program Manager HOURS/WEEK: 40 hr per week DEPARTMENT:
Operations IMMEDIATE SUPERVISOR:
Program Coordinator WORK SCHEDULE (HOURS):
Hours and days may vary; typically hours are 8AM to 4PM but there will be a requirement to work different shifts and work areas to complete job functions.

FLSA:
Nonexempt Revised date: 11/17/2022

JOB SUMMARY:

Responsible for all aspects of assigned residential or vocational program including health, safety, cleanliness, and comfort of the clients, their treatment and staff training, the condition of the work site, and supervising work site staff (DSP, DSP2, Assistant Program Manager, and/or DSP Manager). Provides and maintains a safe, clean, and comfortable environment for clients while following the organization’s policies and procedures, this includes compliance with licensing and all regulatory oversites.

Provides clients with assistance and supervision needed to perform daily living tasks, and/or vocational skills. Serves as a role model for staff, ensures compliance with the organization’s policies, procedures, and contractual obligations for the program. Ensure a positive environment for staff and clients. Provides primary coordination and monitoring of the delivery of client health and medical services; creates, maintains, and ensures a system for delivery of medication administration and treatments prescribed by a physician.

Ensures compliance with all medical related policies and treatment processes.

REPORTING RELATIONSHIP:

The Program Manager is directly responsible to the Program Coordinator and will have a close working relationship with all West Mont staff.

Essential Functions:

Residential and/or Vocational Oversite, Support, and Quality Assurance 70%
Work in coordination with the Program Coordinator to provide support to their respected residential and/or vocational site.

Observes, reports, and documents client physical conditions, daily activities, and behaviors.

Participates in the development, implementation, and reporting of annual and special Personal Support Plans (PSP), completion of assessments, skill training strategies, behavior support, protocols and actions for clients.

Supervises all staff in their assigned location including new hire paperwork, training, development, assigning of work, monitoring, and evaluating their work performance, and conducting corrective action in coordination with the Human Resource Department when necessary.

Ensure compliance with licensing and all regulatory oversites; this includes Federal, State, and Local statutes and regulations.

Ensure timely completion and submission of required reports and follow up information.

Review purchases for areas of supervision.

At a minimum, 20 hours a week of direct client support.

Assist in the hiring of residential and/or vocational staff under their supervision.

Coordinate and assist with the entrance and exit of clients in areas of supervision, this includes the of the transition of clients from current West Mont residential or vocational site to alternate location in the West Mont organization.

Provide recommendations and facilitate client movement as needed.

Provide feedback to Program Coordinators for areas of improvement or modification in assigned areas.

Review schedules and assure appropriate staff coverage in assigned area as well as providing support to other areas as available.

Ensure compliance with West Mont policies and  conjunction with Program Coordinators and the Human Resource Department, ensure the disciplinary process is handled professionally and in a timely fashion.

Maintains all program policies to make sure we follow health and safety regulations as well as Administrative Rule.

Training 15%
Conduct area specific training on a…