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Cargo Customer Service Supervisor — Lead, Train Time Freight

Job in Helena, Lewis and Clark County, Montana, 59604, USA
Listing for: Southwest Airlines
Full Time position
Listed on 2026-10-06
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below
Position: Cargo Customer Service Supervisor — Lead, Train & On‑Time Freight

Southwest Airlines in Helena, USA, seeks a Supervisor Cargo Customer Service to lead freight operations and provide top-tier customer service for Southwest and freight customers. You will mentor freight sellers, manage performance standards, and coordinate with departments to keep on-time station performance.

The role requires a Bachelor’s degree (or equivalent), the ability to lift up to 70 lbs, and flexibility for nights, weekends, holidays, and training travel.

Our organisation is growing, and we are hiring a Cargo Customer Service Supervisor — Lead, Train & On‑Time Freight in Helena, MT, United States.

The position is based in Helena, MT, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 27.552 - 41.328.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

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