Cashier, Retail

About Us

Join us at Win Co Foods, where we’re more than just a grocery retailer – we’re a growing family of over 140 supermarkets in 10 states with more than 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, Win Co is the second largest employee‑owned company in the United States, with over 500 millionaire employee‑owners in our Employee Stock Ownership Plan (ESOP).

Our benefits, including top‑tier medical plans and tuition support, set us apart. In your role, you’ll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Consistently provide friendly and cooperative service to internal and external customers at our retail locations, which operate 24 hours a day, seven days a week with limited exceptions. Process customer orders efficiently, accurately, safely, and courteously at a two‑aisle check stand, a multi‑station self‑checkout lane, or a customer service desk as assigned. Generally work 6–8 hour shifts between 5:00 am and 1:00 am.

• Seek opportunities to welcome, engage, serve, and thank customers, maintaining an atmosphere of friendly, enthusiastic customer service.
• Operate check stand equipment such as a cash register, scanner, and scale to process customer orders using two aisles.
• Engage in suggestive selling and other sales techniques.
• Process monetary transactions—including cash, checks, gift certificates, travelers’ checks, food stamps, coupons, and refunds—while adhering to all Cash Handling and Lane Accountability policies and procedures.
• Maintain knowledge of current product location, monitor UPC codes, and ensure proper pricing.
• Keep the check stand clean, neat, and properly stocked, and ensure a safe and secure work area.
• Stock, price, and rotate merchandise.
• May be assigned to a multi‑station self‑checkout lane or the customer service counter as needed.
• Perform other duties as assigned or needed.
• Follow all state and federal laws concerning the sale of restricted items, such as tobacco and alcohol.
• Adhere to all U.S. Department of Agriculture Food Stamp or WIC voucher procedures.

• Move regularly within the self‑checkout area to expedite transactions, maintain an attentive presence, and keep the area clear of safety hazards.
• Initiate and engage contact with customers as they process their transactions.
• Respond to self‑checkout stations to accurately review, address, and clear alerts or errors with customer transactions.
• Monitor multiple simultaneous transactions and verify payment in a fast‑paced setting.
• Actively and routinely engage with customers at self‑checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage.
• Maintain a high level of awareness of the self‑checkout area and customers, anticipating their needs and monitoring transaction activity.
• Prioritize the safety of employees and customers by addressing or reporting concerns as provided by company policy.

• Work varied shifts in a 24/7 operation, including night, weekends, and holidays.
• Perform friendly, courteous, and tactful relations with customers and co‑workers with composure.
• Communicate effectively, including hearing and speech, to perform customer relation tasks.
• Complete written forms.
• Conduct visual inspections and read information on merchandise.
• Lift and maneuver objects of varying dimensions and weights up to 20 lbs. frequently, and perform repetitious work accurately.
• Lift up to 50 lbs. occasionally.
• Operate check stand equipment such as cash registers, scanners, and scales.
• Stand or sit for long periods, walk, bend, stoop, twist, and turn frequently.
• Must be 16 years of age or older.
• Possess manual dexterity and good hand/eye coordination.
• Learn and memorize a considerable amount of information, including PLU codes, product locations, check stand and keyboard procedures, and company policies.
• Ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills.
• Occasionally…