Named Account Executive, Education

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here ambition meets action, tech meets trust, and innovation isn’t a buzzword but a way of life. We are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? The future of AI is Agentforce and you are the future of Salesforce.

As a Named Account Executive specializing in Higher Education accounts, you will establish and nurture strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission‑critical objectives.

Territory: WA, OR, , MT (must live in territory)

Join our dynamic team and help Higher Education organizations leverage Salesforce solutions to enhance their operations and better serve their constituents.

• Cultivate and maintain enduring relationships with Higher Education clients
• Utilize data analysis to pinpoint areas for improvement and make data‑driven recommendations
• Provide regular progress updates to management regarding client accounts
• Monitor and report on key performance metrics, including client retention and revenue growth
• Maintain a high level of client satisfaction by consistently exceeding expectations
• Work collaboratively with internal teams to devise solutions for complex challenges
• Address and resolve client issues in a timely and efficient manner
• Keep clients informed about new product features, updates, and enhancements relevant to their needs
• Identify growth opportunities within existing accounts and work towards expanding Salesforce services
• Collaborate closely with clients to formulate customized account strategies
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery
• Stay informed about industry trends, government regulations, and competitive offerings
• Develop an in-depth understanding of Salesforce products and solutions
• Conduct regular meetings and check‑ins to assess client satisfaction and identify areas for improvement
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly

• 7‑10+ years of quota carrying software or technology sales and account management experience, ideally to Higher Education customers
• Work well within a team of various partners in a matrixed environment (client directors, solution engineers, executives, etc.)
• Highly driven individual with a focus on execution, strong sense of urgency, and a belief in our mission
• Mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
• Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
• Education:
  
  Degree or equivalent relevant experience required (experience will be evaluated based on core competencies such as extracurricular leadership roles, military experience, volunteer role)

In the United States, compensation offered will be determined by factors such as location, job level, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

The typical base salary range for this position is $123,200 - $189,350 annually. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $135,300 - $208,300 per year. The range represents base salary only and does not include other company compensation.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and are committed to creating a workplace that is inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. All decisions are fair and based on merit.