Route Relief Utility Driver

Overview

Alsco Uniforms has served customers since 1889 and operates worldwide, serving over 350,000 customers in 13 countries. We focus on making every aspect of the customer experience better and provide solutions that work for our customers. Our employees are the heart of Alsco Uniforms, and we offer competitive pay, benefits, and ongoing career development. We are seeking driven professionals to join a diverse team.

Job Summary:

The Route Relief/Utility RSR supports the Service Department to meet customer needs through up-selling/cross-selling and delivering superior customer service. Main duties include covering routes and performing service-related tasks as required. Reports to the District Manager.

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes. Run routes as needed for holidays, vacations, or other vacancies.
• When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
• Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training, and audits.
• Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
• Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off-load soiled textiles in the receiving area of the facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

• Support other service personnel as required by supervision.

• Have and maintain a valid Driver's License, CDL when applicable and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal and written communication skills in English, ability to comprehend and follow directions, good time management skills and be a team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

• High School graduation or equivalent experience. Qualified driver's license.

• Daily travel by delivery vehicle within a route.

• Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, service center or depot.
• Indoor and outdoor areas of a typical industrial facility.

• Physical demands include sitting, grasping, driving, stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking and hearing.

For a general description of benefits that are being offered for this position, please visit

Alsco Uniforms is an Equal Employment Opportunity Employer.

Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law.

Note:

This description reflects the current role and may be subject to change. It does not constitute a contract of employment.