Reservations Manager

Reservations Manager - Hemel Hempstead | From £34,000 + fantastic hotel benefits and career opportunities

We're looking for an experienced Reservations Manager to join a well-established hotel in Hemel Hempstead. This is an exciting opportunity to combine reservations expertise with event coordination, working in a busy hospitality environment with excellent transport links and a strong corporate and leisure customer base.

You'll enjoy a rewarding package designed to recognise and support you:

• You'll receive discounted stays for friends and family
• You'll enjoy 50% off dining in restaurants and bars
• You'll have access to an Employee Assistance Programme with 24/7 confidential support
• You'll benefit from high-street discounts across shops and experiences
• You'll have access to the Cycle to Work Scheme, with up to 40% savings on bikes
• You'll be recognised through monthly and annual team member service awards

This varied role combines managing reservations with planning and coordinating events. You'll be responsible for:

• Overseeing booking processes and ensuring reservations are accurate
• Coordinating events from the initial enquiry through to execution
• Communicating with clients to understand their requirements and deliver excellent service
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