CPS Service Supervisor

Job Summary

We are looking to add a CPS Service Supervisor in Hemel Hempstead to lead our Service Engineers in ensuring the optimum performance and reliability of Light‑Voltage Switchgear.

• Supervise and support a team of Service Engineers, providing technical leadership, coaching, and day‑to‑day guidance.
• Carry out live and isolated maintenance activities on LV Switchgear to ensure optimum performance and reliability.
• Perform Thermal Imaging inspections, Secondary Injection Testing, and Circuit Breaker servicing activities.
• Conduct site surveys, equipment modifications, and remedial works to support customer requirements.
• Lead the delivery, installation, testing, interconnection, and commissioning of LV Switchgear systems.
• Ensure all maintenance, repair, installation, and commissioning activities are completed safely, efficiently, and in line with company standards.
• Promote a strong health and safety culture, ensuring compliance with company procedures, industry regulations, and approved method statements.
• Maintain accurate service records, technical reports, and documentation using company systems.
• Build strong relationships with customers, suppliers, and internal teams to ensure exceptional service delivery.
• Travel to customer sites across the London area and occasionally throughout the UK and internationally to support project and service activities.

• City & Guilds Level 3 Electrical Installation qualification (or equivalent) is required.
• Proven experience working with LV Switchgear or similar critical power equipment.
• Experience carrying out Thermography/Thermal Imaging inspections.
• Strong electrical fault‑finding, maintenance, installation, and commissioning skills.
• Previous experience leading, mentoring, or supervising field‑based engineering teams.
• Excellent understanding of health and safety requirements and safe systems of work within an electrical environment.
• Ability to read and follow technical documentation, method statements, and service procedures.
• Strong communication and customer‑facing skills with the ability to build trusted relationships with clients and stakeholders.
• Self‑motivated, conscientious, and highly organized with strong attention to detail.
• Ability to work independently, prioritise tasks, and perform effectively in a fast‑paced environment.
• Full UK Driving Licence is required.
• Level 1 Thermography qualification and a current ESC Card would be advantageous.

• Competitive salary and benefits package with merit‑based annual pay review.
• Enhanced annual leave.
• Employee recognition scheme and long‑service awards.
• Referral bonus.
• Volunteer days.
• Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year.
• Sick pay scheme.
• Cycle to Work scheme.
• Enhanced maternity/paternity leave.
• Flexible/Remote/Hybrid Work based on your job function.
• Travel opportunities (role dependent).
• Employee Assistance Programme offering free access to qualified counsellors and expert advice.
• On‑site trained Mental Health First Aiders.
• Various discount programmes (food, activities, gym memberships etc.).

Production Engineering

We are an equal‑opportunity employer and our employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on age, race, religion, colour, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. We provide reasonable accommodations for disabilities. Please email  for assistance. To be considered for a position at Anord Mardix, you must complete the application process first.