Field Service Engineer

Overview

We are looking for a Field Service Engineer to join our UK Service team. In this role, you will support customers across the North England region, helping them maximise equipment availability, minimise downtime and maintain safe, productive operations.

As a Field Service Engineer, you will play a critical role in supporting Epiroc customers by ensuring their equipment operates safely, efficiently and reliably. Working directly at customer sites, you will diagnose and resolve mechanical, hydraulic and electrical issues while delivering a professional and customer-focused service experience.

This is a highly varied field-based role where no two days are the same. In addition to maintenance and repair activities, you will support equipment commissioning, preventative maintenance programmes and customer training, helping customers get the most from their machines while strengthening long-term relationships.

This role offers the opportunity to work with industry-leading surface drilling and mining equipment used across a variety of applications, including quarries, mines, and wind farm construction projects.

• Servicing, maintaining and repairing Epiroc equipment
• Diagnosing mechanical, hydraulic and electrical faults
• Supporting commissioning and equipment handovers
• Delivering preventative maintenance activities
• Completing service reports and technical documentation
• Maintaining the highest standards of health, safety and environmental compliance

You have experience working with heavy equipment, industrial machinery, commercial vehicles or similar mechanical systems and enjoy solving technical challenges in demanding environments. While experience in mining, quarrying or drilling equipment would be beneficial, we are also interested in candidates with transferable engineering skills from other industries.

You are customer-focused, self-motivated and comfortable managing your workload independently. You build trust through professionalism, communicate effectively and remain calm under pressure when tackling complex technical issues.

• Strong mechanical, hydraulic and electrical fault‑finding skills
• Good diagnostic and problem‑solving capability
• Excellent communication and customer service skills
• A valid driving licence
• A strong commitment to safety, quality and continuous improvement

This is a field-based role covering Southwest England and South Wales, with an expectation to support operations across the UK and Ireland as required. This is a field-based position with no fixed office location; you will be dispatched from your home location and spend the majority of your time at customer sites and Epiroc workshops across your territory. Occasional overnight travel may be required.

• Global career opportunities
• Benefits package, including variable compensation (bonus)
• Flexible work culture promoting balance and well‑being
• Global Parental Leave Policy
• Community involvement