Customer Operations Administrative Support Parttime

Benefits

• 401(k) matching
• Competitive salary
• Paid time off

We are seeking a detail-oriented, part-time Customer Operations & Administrative Support Professional to support daily office and operational activities. This role serves as a key point of contact for customers while also assisting with administrative, billing, data, and filing functions. The ideal candidate enjoys helping people, takes ownership of their work, and is interested in growing into expanded administrative or leadership responsibilities over time as business needs evolve.

This role is a good fit for someone who:

• Enjoys working directly with customers and solving problems
• Is comfortable supporting multiple areas of the business
• Takes pride in accuracy, organization, and follow-through
• Shows initiative and is interested in learning new skills
• Is looking for a role with long-term growth potential

Pay Range: $20.00 – $27.00 per hour - Based on qualifications. Part-time:
Up to 20 hours per week, Monday through Friday

• Strong attention to detail and commitment to accuracy
• Proven data entry or administrative support experience
• Customer service experience
• Proficiency in Microsoft Office or similar tools
• Ability to work independently, while recognizing when to seek guidance and/or ask questions.
• Strong communication skills, both verbal and written
• Familiarity with Advanced Routing Systems (ARS) strongly preferred
• Basic accounting knowledge or exposure preferred
• Quick Books experience a plus

• Accurately enter, maintain, and review data within operational systems
• Maintain and update records in the Advanced Routing Systems (ARS) database
• Support daily office and operational workflows
• Assist with billing, invoicing, and basic accounting tasks as assigned
• Identify data discrepancies and support corrective actions
• Provide professional customer support via phone and email
• Assist with documentation, reporting, and general administrative support
• Provide support with marketing activities and community events as needed
• Responsibilities may expand over time based on business needs and demonstrated capability

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.