Certified Epic Resolute HB App Analyst

Certified Epic Resolute HB App Analyst page is loaded## Certified Epic Resolute HB App Analyst locations:
Remote time type:
Full time posted on:
Posted Todayjob requisition :
JR107194

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).
** Education
* ** Proficient in Microsoft applications including Word, Excel, and Power Point
* Associate or bachelor’s degree preferred with a focus in healthcare, business, or information systems.
** Experience / Qualifications
*** Prior analyst experience working with inpatient hospital billing systems.
* Work history/knowledge of hospital inpatient billing operations.
* Prior experience with Epic’s Resolute HB system a plus.
* Strong understanding of the core fucntions and processed of the billing office
* Understanding of the billing office’s integration with other departments in the organization
* Solid comprehension of revenue cycle management
** Position Summary
** The
** Epic
* * Resolute Hospital Billing Application Analyst supports the mission of JMC by configuring and supporting financial applications within the Epic electronic health record (EHR) software. The Epic Resolute Hospital Billing Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.

The Epic Resolute Hospital Billing Application Analyst will provide application support and optimization. The Epic Resolute Professional Billing Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software.

This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.
* Participates in planning, implementation and go-live activities for the assigned application which will include being on-site with the customer, gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design, and tracking risk/issues and requests.
* Comprehends and practices standards such as shared vs separate build guidelines, change control process, Guiding principles, Affiliate naming and numbering convention, data migration, support incident tracking and optimization request process for affiliates.
* Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners, and customers in a consistent manner.
* Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner.
* Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner.
* Actively monitors assigned support tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner.
* Under direction of senior…