Administrative Assistant

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ABOUT CHURCHILL DOWNS INCORPORATED

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the Twin Spires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence.

We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

The Administrative Assistant plays a key role in supporting the day-to-day operations of Ellis Park Racing & Gaming by providing administrative, reception, and operational support to the Senior Operations Director and property leadership team. This position serves as a central point of contact for visitors, vendors, and internal stakeholders while assisting with admissions coordination, event sales support, and leadership administrative needs.

The Administrative Assistant helps ensure smooth operations, professional communication, and an exceptional guest and team member experience.

The work environment characteristics described here represent those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.

• Serve as the primary point of contact for visitors, vendors, and guests, providing a professional and welcoming experience
• Answer and route incoming calls, emails, and inquiries appropriately
• Greet guests and partners and coordinate access as needed
• Assist with admissions coordination, ticketing support, and guest flow during live racing, gaming, and special events
• Support event sales efforts by assisting with inquiries, scheduling site tours, preparing materials, and coordinating logistics
• Provide administrative support before, during, and after events to ensure seamless execution
• Provide direct administrative support to the property leadership, including calendar coordination, meeting logistics, and correspondence
• Prepare reports, presentations, agendas, and other business documents as needed
• Maintain organized filing systems (electronic and physical) and ensure accuracy of records
• Coordinate purchase requests, invoices, and basic expense tracking in accordance with company procedures
• Support communication and coordination across departments, including Operations, Marketing, Security, Food & Beverage, and HR
• Assist leadership with special projects, operational initiatives, and follow-up actions
• Help ensure leadership priorities are executed accurately and on time
• Perform other duties as assigned

• Ability to read, analyze, and interpret standard documentation.
• Interpret an extensive variety of instructions, troubleshooting when necessary.
• Maintaining a professional working relationship among all team members.
• Effective oral and written communication skills.
• Works well under pressure in a fast-paced environment.
• Able to obtain and maintain a valid Kentucky gaming/racing license

• High school diploma or equivalent required; associate degree or higher preferred
• Minimum of 2 years of administrative, office support, or hospitality experience
• Experience in gaming, entertainment, hospitality, or event-driven environments preferred
• Strong organizational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Ability to maintain confidentiality and exercise discretion

The employee is regularly required to sit, speak, hear, use hands, and reach with hands…