Word Processing Associate

## Word Processing Associate Apply:
USA-Columbus-OH:
USA-Chicago-IL:
Full time:
Posted 2 Days Ago:
R-02148
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* About Us:

** Opensity Solutions is the largest tech‐enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.
** Our Mission:
** Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Word Processing Associate is responsible for creating, formatting, editing, and proofreading high-quality documents for Opensity Solutions. This role ensures all documents meet organizational, client, and industry standards for accuracy, consistency, formatting, and professionalism. The Word Processing Associate supports document production workflows, collaborates with internal teams, and maintains strict confidentiality while handling sensitive information. This position reports to the Lead Word Processing Specialist or Client Relations Manager and is classified as non-exempt.

Shift:
** Monday to Friday - 10:00a.m to 7:00p.m
**** ROLES & RESPONSIBILITIES
** Document Formatting & Creation
* Collaborate with attorneys, paralegals, and internal teams to create, edit, and format a wide range of professional documents, including contracts, briefs, pleadings, and agreements.
* Ensure all documents comply with company style guides, formatting standards, branding requirements, and client specifications.
* Utilize document production tools to format, convert, and manage complex documents, including track changes, redlining, cross-referencing, and table of contents creation.
* Create and manage fillable forms using Microsoft Word and Adobe Acrobat.
* Transcribe audio files, convert documents into various formats, and maintain professional document presentation standards.
* Perform data entry and document input tasks with accuracy and attention to detail.

Proofreading & Quality Assurance
* Review and proofread documents to ensure accuracy in grammar, punctuation, formatting, and consistency.
* Ensure all documents meet internal and client quality standards prior to final submission.
* Manage multiple document production requests simultaneously while meeting strict deadlines.
* Maintain document version control and ensure proper organization and accessibility of files.
* Implement tables of contents, indexes, and reference tools to improve document usability and navigation.

Workflow Coordination
* Collaborate with team members to support document production workflows, intake processes, and job tracking.
* Assess incoming document requests to determine appropriate formatting and production methods.
* Assist with training and support for junior staff members as needed.
* Support peer teams with proofreading, formatting, and document preparation tasks.
* Execute document automation tasks such as mail merges, templates, and standardized response documents.

Collaboration & Communication
* Communicate effectively with supervisors, peers, and clients regarding project status, deadlines, and requirements.
* Work closely with internal teams to understand document needs and ensure accurate delivery of services.
* Maintain professionalism in all interactions and ensure timely updates on assigned work.

Continuous Improvement & Compliance
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