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Member Services Specialist - Healthcare Plans
Job in
Henderson, Henderson County, Kentucky, 42419, USA
Listed on 2026-07-18
Listing for:
Aetna
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
Aetna in Frankfort, KY is seeking a Customer Service Representative to support members and providers. You will handle inquiries via phone, email, or written correspondence, educate members on plan benefits, and resolve issues with empathy.
The role requires a Bachelor's degree and experience in a transaction-based environment, preferably call-center, with Medicare/Medicaid terminology understanding.
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