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Member Resolution & Retention Specialist

Job in Henderson, Henderson County, Kentucky, 42419, USA
Listing for: Frontdoor, Inc.
Full Time position
Listed on 2026-09-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22041 - 27552 USD Yearly USD 22041.00 27552.00 YEAR
Job Description & How to Apply Below

AHS American Home Shield Corp. in the United States is seeking a customer service professional to respond to escalations, assist with cancellations, and retain customers. The role emphasizes communication, contract knowledge, and solid problem solving while supporting multiple home protection plans.

The position requires at least a high school diploma and 3+ years of experience, with strong computer and communication skills to navigate policies and speed up resolutions.

Consider building your career as a Member Resolution & Retention Specialist at Frontdoor, Inc.

We are currently recruiting a Member Resolution & Retention Specialist for our team in KY, United States.

This is a great position to take on the Member Resolution & Retention Specialist role at Frontdoor, Inc.

As a Member Resolution & Retention Specialist, you will play an important part at Frontdoor, Inc. in KY, United States.

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