Lead Cashier, Cage

Title: Lead Cashier, Cage

Requisition #: 3310

Location: Henderson, KY, US, 42420

Property: Ellis Park Racing & Gaming

Ellis Park offers live thoroughbred horse racing during the summer season, with simulcast wagering 365 days a year, 300 HHR machines, exciting promotions, convenient sports betting, The Pea Patch Deli, Dade Park Grill and more.

Are you a financial professional that excels at cash handling interested in joining the exciting world of horse racing and gaming? Ellis Park Racing & Gaming is hiring for a Cage Teller to complete our winning team!

The Cage Teller is responsible for redemption of gaming tickets/vouchers, performing check cashing/cash advance transactions for guests and facilitating sports book wagering while also completing financial reporting requirements and ensuring a great experience for our guests.

• Adhere to departmental procedures, safety rules, health regulations and Ellis Park Policy and Procedures rules.
• Complete Multiple Transaction Log (MTL), Negotiable Instrument Log (NIL), Currency Transaction Report (CTR), and Suspicious Activity Report (SAR) accurately. Count all money straps and record date with initials/r on strap. Rotate currency, ensuring the straps with the oldest dates are used first.
• Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests).
• Maintain experience with money handling, counting, and complex mathematical skills.
• Cash all types of checks for customers (personal checks, cash advances) in accordance with the company’s check cashing policies and procedures. Records all checks cashed in the specified computer system.
• Redeem ticket in ticket out (TITO), vouchers.
• Secure and document all recordable transactions made with company assets.
• Fill out and sign variance form if bank does not balance at end of shift, which must include possible reason for every variance.
• Correctly operate any cage equipment (currency sorter/counter).
• Process jackpots correctly.
• You will also be assisting with doing Drop/Soft count and Mutuels drop always making sure that all employees adhere departmental procedures.
• Report suspicious activity to the lead/supervisor, security, and surveillance departments.
• Request supervisor assistance when necessary.
• Attend required meetings and training.
• Complete all drop/count duties according to established standards in allocated time frame.
• Perform additional duties and responsibilities as necessary or assigned.
• Request supervisor assistance when needed.
• Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team‑spirit).
• Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests).
• Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
• Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.
• At all times maintain a courteous, positive and professional working relationship with all Ellis Park personnel and the general public (e.g., coworkers, clients and vendors).

• Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.).
• Experience operating counting equipment (money sorters/counters, 10-key calculator).

• High School diploma or GED Certification preferred.
• Must have relevant work experience in cash handling or cage cashier capacity.