Training Specialist

Job Title

Training Specialist / Warehouse Site Trainer

DSV – Global transport and logistics. Since its founding in 1976, DSV has grown to become the world's third‑largest supplier of global solutions within transport and logistics. We offer end‑to‑end services that include transportation, storage, packaging, re‑packaging, processing and clearance of goods across more than 80 countries.

USA – Henderson, 89052 Bermuda Rd.

Solutions

Training

Full Time

• Training Delivery & Facilitation: Conduct comprehensive training sessions on quality standards, safety protocols, inbound, outbound, IC/RMA procedures. Provide classroom and hands‑on coaching, demonstrate commanding presence and articulate instructions clearly on all warehouse operations and while operating MHE and WMS/RF systems.
• Instructional Design: Assist in the design, revision and implementation of training materials. Ensure programs for warehouse associates remain current with operational needs and accommodate diverse learning styles.
• Safety & Compliance: Promote "Safety First" habits, document regulatory training via meticulous record‑keeping and conduct regular audits to maintain OSHA compliance.
• Operational Coordination: Manage training logistics, scheduling and resource allocation. Prepare New Hire Training materials, coordinate with departments, lead shift huddles and prepare daily agendas.
• Performance Monitoring: Observe training behaviors, identify learning gaps, provide detailed feedback, update onboarding files and adjust training methods to meet productivity and service quality objectives.
• Mentorship: Lead structured programs such as the SME/Buddy Support System, offering expert advice and guidance to develop and retain internal talent.

• Operational Execution – manage shipping, receiving, inventory cycle counting, stowing and returns on domestic and international orders in accordance with Standard Work Instructions and SLA.
• Inventory Control – maintain stock, label and record locations, reconcile discrepancies and perform consolidations.
• Order Fulfillment – verify materials for production orders and prepare for shipment (packing, crating, palletizing, loading and dispatching).
• Quality Auditing – perform audits on received materials to ensure accuracy and meet SLA expectations.

• Team Supervision – lead, develop and train local teams to meet or exceed KPIs and SLAs.
• Training Certification – serve as a certified trainer for material‑handling equipment (MHE) and standard inbound/outbound/IC/RMA processes.
• Site Management – conduct startup meetings, review workloads, document infractions and lead by example.
• Standards & Safety – lead safety initiatives, maintain 5S standards and perform spot checks to ensure PPE usage.

• Requires presence on the warehouse floor for on‑the‑job training and hands‑on coaching.
• Must transition between classroom and active logistics environment.
• Provide consistent and supportive learning atmosphere focused on personal and professional growth.
• Must be reliable, adaptable, and demonstrate active listening and empathetic communication in an inclusive learning environment.

• Experience: Proven experience and success in warehouse logistics, distribution, or a similar fast‑paced environment.
• Technical Literacy: Proficiency with research, problem‑solving, JDA, SAP, JARVIS, Agile, GUTs, WMS, RF scanners, MHE operations, compliance and G‑Suite.
• Regulatory Knowledge: Strong understanding of OSHA regulations and safety standards; enforce security protocols.
• Communication & Presence: Strong stage presence, articulate complex concepts, project authority; manage group dynamics, make decisive decisions, maintain professional appearance.
• Required Certification: Forklift/MHE operation – Stand‑Up and Sit‑Down Forklift, Electric Pallet Jack (EPJ), Ballymore EPJ.
• Education: High School Diploma or GED required.

Must be able to pass any federal/state/local government, airport or company‑required background checks, clearances, and/or drug and alcohol…