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Customer Care QA Analyst: Elevate Call Quality & Insights
Job in
Henderson, Clark County, Nevada, 89077, USA
Listed on 2026-07-14
Listing for:
DataSync
Full Time
position Listed on 2026-07-14
Job specializations:
-
Business
Data Analyst
Job Description & How to Apply Below
Data Sync is seeking a Customer Care Quality Assurance Analyst to uphold top-tier service standards within our contact center. You will evaluate CCR performance, track KPIs, and generate actionable insights to drive coaching and process improvements.
Your work will support training and governance, while QA activities remain distinct from SOP development. Join a team focused on accuracy, efficiency, and measurable impact on customer satisfaction.
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