Guest Services - Hylo Park

Posted Monday, December 4, 2023 at 8:00 AM

• Greets, registers guests in programs, check-in people for skating, assist with request in an efficient, warm, and friendly manner;
• Sort, log and sign for incoming mail and messages;
• Records and communicates guests’ special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner;
• Answers the general line and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures;
• Checks the voicemail and emails.
• Knows general information and pricing of all programs. Also needs to know program beginning and end dates, as well as sign-ups begin and end dates for those programs;
• Maintains the cleanliness and organization of the front desk area; and
• Other duties as assigned from time to time.

Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to  to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.