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Customer Experience & Retention Specialist
Job in
Henderson, Clark County, Nevada, 89077, USA
Listed on 2026-07-14
Listing for:
FINDLAY TOYOTA
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Findlay Mazda in the Henderson area seeks a dynamic Customer Relationship Representative to elevate the guest experience across Sales and Service. You will personally engage customers, follow up on their visits, and help resolve concerns to protect our CSI scores.
The role emphasizes building relationships, addressing negative feedback early, and working with management to drive continuous improvement in service quality and customer care.
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