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Membership Retention Specialist

Job in Henderson, Clark County, Nevada, 89077, USA
Listing for: Fetch-A-Tech
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 33062 - 38572 USD Yearly USD 33062.00 38572.00 YEAR
Job Description & How to Apply Below

Fetch-A-Tech in Las Vegas area seeks a Club Specialist to proactively engage with members considering cancellation, address concerns, and reinforce service value to improve retention. You will communicate clearly, de-escalate issues, and provide tailored solutions while collaborating with service and support teams.

The role emphasizes maintaining relationships, documenting interactions in the CRM, and achieving retention and satisfaction targets through professional, customer-focused actions.

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