Training Specialist

Job area:
Training

Location:

USA - Henderson, 89052 Bermuda Rd.

Division:
Solutions

Job Posting

Title:

Warehouse Site Trainer

Time Type:
Full Time

DSV is seeking a dynamic and safety‑oriented Warehouse Site Trainer to join our team. You will be responsible for developing and delivering high‑impact training programs that ensure our operational staff are proficient in safety, efficiency, and service quality. As a subject matter expert (SME), you will bridge the gap between theoretical procedures and practical, hands‑on application, coaching team members and ensuring the trainees are competent in safety standards, Warehouse Management Systems (WMS), and operational workflows.

• Training Delivery & Facilitation:
  Conduct comprehensive training sessions on quality standards, safety protocols, inbound, outbound, and IC/RMA procedures. Provide both classroom and hands‑on coaching, demonstrating a commanding presence and the ability to articulate and project instructions clearly on all warehouse operations and while operating MHE and WMS/RF systems.
• Instructional Design:
  Assist in the design, revision, and implementation of training materials. Ensure programs for warehouse associates remain current with operational needs and accommodate diverse learning styles.
• Safety & Compliance:
  Promote "Safety First" habits and ensure all regulatory training is documented via meticulous record‑keeping and conduct regular audits to maintain OSHA compliance.
• Operational Coordination:
  Manage training logistics, including scheduling and resource allocation. Proactively prepare new hire training materials to ensure seamless onboarding. Coordinate with all departments for work, statuses, communicate and resolve discrepancies, and lead shift huddles and daily agendas.
• Performance Monitoring:
  Actively observe and monitor trainee behaviors and performance, identify learning gaps, provide accurate feedback and weekly recaps, update onboarding files, record absences and tardies, and adjust training methods to meet productivity and service quality objectives.
• Mentorship:
  Lead structured programs such as the SME/Buddy Support System, providing expert advice and assertive guidance to develop and retain internal talent.

• Operational Execution:
  Hands‑on management of shipping, receiving, inventory cycle counting, stowing, and returns on domestic and international orders following Standard Work Instructions while meeting Service Level Agreements (SLA).
• Inventory Control:
  Maintain stock by identifying, labeling, and recording locations, research historical material movement, and reconcile locations to resolve discrepancies.
• Order Fulfillment:
  Verify materials for production orders and prepare shipments (packing, crating, palletizing, loading, and dispatching).
• Quality Auditing:
  Perform quality audits on received materials to ensure accuracy and meet SLA expectations.

• Team Supervision:
  Lead, develop, and train local teams to meet or exceed KPIs and SLAs. Provide coaching to trainees as needed.
• Training Certification:
  Serve as a certified trainer for material‑handling equipment (MHE) and standard inbound/outbound/IC/RMA processes, providing scenarios and Q&A sessions.
• Site Management:
  Conduct startup meetings to review daily workloads, assignments, and previous performance. Document infractions and lead by example.
• Standards & Safety:
  Lead safety initiatives and maintain 5S standards (Sort, Set in order, Shine, Standardize, Sustain) as a subject matter expert. Perform spot checks ensuring associates have and use all required PPE.

• Requires presence on the warehouse floor for on‑the‑job training (OJT) and hands‑on coaching.
• Must be comfortable transitioning between a professional classroom setting and an active logistics environment.
• Provide a consistent and supportive learning atmosphere focused on developing personal and professional growth.
• Seek a reliable and adaptable leader who combine active listening with empathetic communication to create an inclusive learning environment. Demonstrate patience and flexibility to pivot training methods…