Control Room Operator

* The 14-day in-house notice is incorporated in this job announcement.

The City of Henderson announces an examination to create an eligibility list and to fill one (1) vacancy for the classification of Central Control Room Operator in the Police Department. The eligibility list may be utilized to fill vacancies for this classification for up to six (6) months or up to one (1) year, depending on employment status.

Under general supervision, performs work of routine difficulty in operating the control room in the City Detention Facility; and performs related work as required.

• Work any shift - Including day and/or graveyard shifts, an alternative or flexible work schedule outside normal business hours, which will include evenings, weekends, holidays, extended hours, overtime, and mandated overtime as necessary. Candidates may also be required to work overtime with little to no advanced notice. (The base work schedule is 3/12's.)
• Work in the jail environment - Including working with professional staff, officers from multiple jurisdictions, inmates who may be belligerent, mentally ill, intoxicated, around noise, dust, body wastes and fluids, odors, and typical hygiene issues from inmates common to a jail facility. The physical workspace is a dark environment with bright lighting from the various overhead and desktop monitors in the room.
  
  There is also alarm noise, radio traffic noise, and potential to be stationary for extended periods of time.
• Successfully complete a structured training program that is a minimum of 13 weeks long, but may be extended based on the candidates progression during their training. Throughout the program, strong individual initiative must be demonstrated in order to study, learn, and apply the concepts, policies, and procedures that incumbents will be rated and evaluated on during the program, and during the probationary/qualifying period.

Requests for sit-along(s) or private tours with the City of Henderson Corrections Division are not available during the duration of this recruitment.

Pursuant to the Teamsters collective bargaining agreement, full-time non-probationary employees successfully completing the assessment process will be placed on an eligibility list to be used to fill vacancies in this classification for up to six (6) months.

Probationary full-time, part-time, temporary employees, and external candidates who successfully complete the testing process will be placed on separate list(s), which may be used to fill vacancies for up to one (1) year. If the vacancy is not filled by full-time non-probationary employees, the separate list(s) may be utilized.

External candidates, probationary full-time, part-time, and temporary City of Henderson employees will start at the first step of the salary range, if selected.

• Graduation from high school or the equivalent
• One (1) year of experience in law enforcement, corrections, emergency dispatching or security
• Note:
  
  An equivalent combination of related education, experience, and training may be considered
• Must pass a nationwide fingerprint-based record check, and a wants/warrants check
• Must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every year. Must maintain certifications in NCIC/NCJIS as a condition of continued employment

• Completed Employment Application

• Written Examination
  - Online (Weighted 50%):
  Week of October 5, 2026 (Best-Qualified Candidates)
• Facility Tour (Unscored) - To be determined, Week of October 19, 2026 (Top-Scoring Candidates)
• Oral Board Interview (Weighted 50%) - Wednesday, October 28, 2026 and Thursday, October 29, 2026 (if needed) (Top-Scoring Candidates)
• Selection Interview
  - Tuesday, November 10, 2026 (Top-Scoring Candidates)

All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
If you are…