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Guest Experience Lead: Front Desk & Hotel Operations
Job in
Henderson, Clark County, Nevada, 89077, USA
Listed on 2026-08-29
Listing for:
Durango Casino & Resort
Full Time
position Listed on 2026-08-29
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Durango Casino & Resort in Henderson, NV seeks an experienced Front Desk Operations Manager to oversee daily hotel front desk activities, ensure accurate check-in/check-out, and supervise guest account settlements and balance maintenance.
This role coordinates communication between Front Desk and Housekeeping, Maintenance, and Bell Service, schedules staff, assists with budgeting and forecasting to optimize occupancy and revenue, and ensures policy adherence across the team.
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