Payroll, Insurance and Benefits Specialist

POSITION SUMMARY:

The Payroll, Insurance and Benefits Specialist provides essential administrative and operational support to the Payroll and Insurance Department. This position assists with the preparation and review of semi-monthly payroll, organizes and maintains employee benefits and insurance records, and helps facilitate communication between employees, insurance providers, and internal departments. The Specialist supports the management of the property and casualty (P&C) insurance documentation, distributes payroll and benefits correspondence, and aids in onboarding and offboarding processes related to payroll and benefits.

Working closely with the department Manager and Vice President, this role contributes to day-to-day efficiency and ensures accurate recordkeeping and timely service delivery.

ESSENTIAL JOB FUNCTIONS:

Assist in preparing, reviewing, and verifying semi-monthly payroll for accuracy and completeness

Help resolve employee payroll and benefits inquiries and escalate complex issues as needed

Assist with reporting and auditing within the payroll and benefits departments

Assist with routine payroll, insurance and benefit duties between payrolls

Answering employee inquiries regarding Payroll and Benefits Scanning and retention of Insurance, Payroll & Benefit related documents

Track and update employee benefit status changes in HRIS/payroll systems

Review, process, and upload garnishment documents to HRIS system

Assist other West Care staff as needed in a collaborative manner to promote cooperation and portray a professional image to the community

Monitor and track employees on leave for possible benefit repayment plans

Assist with open enrollment processes, including communications and scheduling

Track incidents and claims, and coordinate basic communications with department management

Work closely with Human Resources, Accounting and Operations on all Insurance, Payroll and Benefits related items and inquiries

Assist with the administration, communication, and compliance of the company’s insurance, payroll, benefits, defined benefit, and health & welfare plans.

Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of West Care Foundation Support in the collection, scanning, saving and updating of spread sheets and documents within the department ESSENTIAL

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and

Competencies:

Strong Microsoft “Excel” experience necessary

Ability to work collaboratively with others in a manner that is pleasant and professional

Ability to work well in at team environment

Ability to exercise good judgment and discretion

Ability to operate a computer and complete documents in Microsoft Word program formats or the ability to learn

Ability to respond as needed to crisis situations in an efficient manner

Ability to complete work tasks within scheduled work hours

Excellent verbal and written communication skills

Willing to seek out new work projects and contribute ideas and efforts to the constant improvement of West Care services

During your tenure with West Care there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that

WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

EDUCATION and/or

EXPERIENCE:

High School Diploma or equivalent is required.

Prior payroll or benefits experience preferred.

LICENSURE/CERTIFICATION:

Not applicable for this position.

WORKING CONDITIONS:

Professional, business office setting ESSENTIAL…