Client Infrastructure and Systems Administrator

About ANA:

Join a recognized industry leader - Alliance North America was proudly named a 2025 Top Workplace in the Manufacturing Industry, an honor based entirely on feedback from our own employees about our culture, values, and workplace experience.

Alliance North America was established in 2017 and is proud to be the sole North American supplier of AIRMAN Power Generators, AIRMAN Air Compressors, and ANA's patented EBOSS® Hybrid Energy System and Smart load bank system.

Our commitment to our customers is to Make their World Easier, by answering the phone, understanding their needs, and taking ownership to provide them solutions. With a large parts inventory and more than 90% of all orders shipping within 24 hours, you never have to worry about spare parts. We help keep your fleet in top condition with our world class Support Department, who are always ready to help and be a resource by providing training on our equipment.

ANA is headquartered in Henderson, Nevada, with locations in Cypress, California, and Spartanburg, South Carolina. ANA is growing and scaling, and we are seeking a "Client Infrastructure and Systems Administrator" to join our growing team in an on-site position in Henderson, NV. As a Client Infrastructure and Systems Administrator, you will have the opportunity to design, deploy, and manage enterprise network and Azure cloud environments, including security, automation, and service management platforms.

The position is fully onsite, and the work schedule is weekdays from 8:00 AM-5:00 PM. This role reports to the Client Service Supervisor.

Role & Responsibilities:

Network Infrastructure Ownership:
End-to-end lifecycle

• Planning & Design:
  • Design scalable Ubiquiti network architecture (LAN/WAN/WiFi)
  • Capacity planning for current and future growth
  • Define network segmentation, VLAN strategy, and overall security design
• Deployment & Implementation:
  • Configure and deploy Ubiquiti hardware (switches, APs, gateways)
  • Standardize deployment procedures and documentation
  • Ensure minimal downtime during rollouts
• Operations & Maintenance:
  • Maintain network performance, uptime, and reliability
  • Perform firmware upgrades and patch management
  • Troubleshoot connectivity, latency, and hardware issues
• Expansion & Optimization:
  • Plan and execute network expansions (new sites, additional coverage)
  • Optimize performance and coverage based on usage patterns
  • Evaluate and introduce new technologies where appropriate
• Hardware & Configuration Management:
  • Maintain inventory and lifecycle of network hardware
  • Manage configuration backups and version control
  • Standardize configurations across environments
• Network Security & Firewall Management:
  • Design and maintain firewall rules, policies, and segmentation strategies
  • Configure and manage gateway/firewall appliances (Ubiquiti or equivalent)
  • Implement and enforce network access controls and threat prevention
  • Review and audit firewall rules for security and compliance
  • Troubleshoot firewall-related connectivity and security issues

Cloud Architecture & Administration (Azure) Ownership:
Platform design, governance, and operations

• User & Identity Management:
  • Onboarding, offboarding, and lifecycle management of users
  • Role-based access control (RBAC) and least-privilege enforcement
  • Identity governance and auditing
• Application Deployment:
  • Design and deploy applications within Azure environments
  • Manage environment separation (dev/test/prod)
  • Ensure scalability, availability, and performance
• Single Sign-On (SSO) & Identity Integration:
  • Implement and maintain SSO across enterprise applications
  • Integrate third-party applications with Azure AD
  • Troubleshoot authentication and access issues
• SD-WAN & Hybrid Connectivity:
  • Design and manage SD-WAN integrations with Azure
  • Ensure secure and reliable connectivity between on-prem and cloud
  • Optimize routing, failover, and performance
• Cloud Security & System Hardening:
  • Manage Azure network security groups (NSGs), firewall rules, and access policies
  • Ensure secure application exposure and control of inbound/outbound traffic
  • Implement and enforce Windows server and endpoint hardening standards in Azure
  • Apply security baselines (CIS/Microsoft best practices) across virtual machines and workloads
  • Manage patching, vulnerability remediation, and configuration compliance
  • Utilize Microsoft Defender, Intune, and Azure Policy for enforcement and monitoring
  • Conduct regular security audits, access reviews, and remediation planning

IT Service Management (Fresh service Platform Owner) Ownership:
Full platform implementation and continuous improvement

• Platform Deployment & Administration:
  • Lead full deployment and configuration of Fresh service
  • Manage system settings, roles, and integrations
• Service Catalog Development:
  • Design and maintain service catalog items
  • Align catalog with business needs and IT capabilities
• Process Design & Automation:
  • Develop SOPs (Standard Operating Procedures)
  • Build and optimize workflows and process automations
  • Implement ITIL-aligned processes (incident, request, change)
• Continuous Improvement:
  • Analyze service…