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Tier 2 Service Desk Technician (Onsite
Job in
Henderson, Clark County, Nevada, 89077, USA
Listed on 2026-08-18
Listing for:
ANA, Inc
Full Time
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
ANA in Henderson, NV, seeks a Service Desk Support Technician - Level 2 for an onsite daytime schedule. You will escalate, diagnose, and resolve moderately complex incidents spanning endpoint, identity, and cloud services, while maintaining thorough documentation and knowledge‑base updates.
Ideal candidates have CompTIA A+ and Network+, 3+ years in help desk, and strong MS 365, Azure Entra , and AD skills. Onsite collaboration with IT teams is essential.
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