Manager, Operational System

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

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Division:

Solutions
Job Posting

Title:

Manager, Operational System Support
Time Type:
Full Time

Summary

A versatile and detail-oriented Power Platform professional to manage governance, analytics, application development, and automation across the organization. This role combines Power BI governance, data analysis, Power Apps development, and workflow automation to deliver secure, efficient, and user-centric business solutions.

Duties and Responsibilities

Power BI Governance

Define and enforce roles, responsibilities, and governance frameworks for Power BI usage

Develop and maintain data access policies aligned with organizational and regulatory requirements

Establish and uphold standards for data quality, security, and consistency

Conduct regular audits of Power BI usage, reports, and datasets

Ensure compliance with data regulations and internal policies

Maintain clear and up-to-date documentation of governance processes and standards

Lead training sessions and workshops to promote best practices among users

Provide accessible resources, guidelines, and documentation for stakeholders

Act as a point of contact for governance-related queries and support

Power BI Data Analysis

Identify and connect to relevant data sources across the organization

Clean, transform, and prepare data for analysis using Power Query and DAX

Integrate and model data from multiple sources for unified reporting

Design and develop interactive dashboards and reports

Apply best practices in data visualization for clarity and usability

Monitor report performance and analyze user engagement metrics

Gather user feedback and implement improvements to reporting solutions

Optimize data models and queries for performance and scalability

Power Apps Development

Design and build custom business applications using Power Apps

Integrate Power Apps with various data sources (SharePoint, Dataverse, SQL, APIs)

Ensure applications are mobile-friendly, responsive, and user-centric

Gather user feedback and continuously enhance application functionality

Conduct usability testing to improve user experience

Implement new features based on evolving business requirements

Maintain, update, and enhance existing applications

Troubleshoot and resolve application issues efficiently

Create and deliver user documentation and training materials

Data Automation (Power Automate)

Identify repetitive and manual tasks suitable for automation

Analyze and optimize existing workflows for efficiency improvements

Develop automated workflows using Power Automate

Configure automated data refresh and scheduling processes

Implement robust error handling, alerts, and notification mechanisms

Monitor and track automation performance and reliability

Continuously refine and improve automation processes

Document automation workflows for transparency and future reference

Educational background / Work experience

Bachelor's degree in business, law, or a related field is preferred.

Minimum of 5+ years of experience

Analytical thinking and attention to detail

Strong stakeholder collaboration

User-focused design mindset

Continuous improvement and innovation

Ability to manage multiple Power Platform components

Preferred Qualifications

Strong experience with Power BI, Power Apps, and Power Automate (Power Platform)

Proficiency in data modeling, DAX, and Power Query

Experience with data integration and multiple data sources

Understanding of data governance, security, and compliance principles

Knowledge of workflow automation and process optimization

Strong problem-solving and analytical skills

Excellent communication, documentation, and training abilities

For this position, the expected base pay range is $90,000 - $97,000. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender…