Regional Lead WMS Systems Specialist

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:
Systems/Business Data/Processes

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Division:

Solutions
Job Posting

Title:

Regional Lead WMS Systems Specialist
Time Type:
Full Time

• The Senior System Lead, Application & Integration (GCM) serves as the single point of contact (SPOC) between the Application & Integration (A&I) organization and an assigned Global Customer Management (GCM) enterprise account.
• This role is responsible for the end-to-end technical ownership of A&I delivery for the assigned client, from pre-sale solution design through steady-state operations and continuous improvement.
• The Senior System Lead consolidates and translates business demand from the GCM account team into structured A&I work packages, provides functional oversight to regional A&I engineers, manages change requests and escalations, and ensures all deliverables adhere to global A&I standards.
• The role operates at the intersection of commercial account management and technical delivery, requiring the ability to communicate effectively with both client-facing stakeholders and regional engineering teams across multiple time zones.
• This is a deep, single-account technical ownership role requiring strong governance discipline, structured demand management, and the capacity to represent DSV at a senior level with global enterprise clients.

• Own the creation, documentation, and maintenance of application and integration standards relevant to the assigned GCM client.
• Ensure that A&I deliverables follow global standards, templates, and processes; elevate and manage deviations where required.
• Validate alignment with global change processes, standardization initiatives, and cross-regional frameworks.
• Promote compliance with established global standards and act as the guardian of technical consistency across regions.

• Serve as the single point of contact for all A&I-related topics for the GCM account team globally.
• Consolidate A&I demand from all regions supporting the GCM client and ensure clarity, prioritization, and structured response.
• Facilitate communication between GCM, Technical Leads, Regional A&I teams, and cross-functional partners.

• Provide functional oversight to the A&I engineers assigned to the GCM client, ensuring proper task allocation, technical direction, and workload management.
• Review and approve designs, integration specifications, technical decisions, and testing strategies across regions.
• Ensure engineering teams operate with a unified methodology and shared understanding of the client’s architecture, system landscape, and business needs.
• Identify resource gaps and support planning for dedicated A&I capacities per client where needed.

• Drive alignment on demand, resources, and priorities between all regions involved in A&I delivery for the client.
• Ensure that work performed in different regions is harmonized and aligned with the global A&I operating model.
• Engage regularly with Regional A&I Leads or counterparts to maintain visibility of dependencies, risks, and timelines.

• Consolidate and translate business demand from GCM into actionable A&I work packages.
• Provide visibility to leadership on volume, complexity, capacity needs, and prioritization.
• Ensure…