Janitorial Operations Supervisor - Evening Shift

Janitorial Supervisor – Evening Shift

City Wide Facility Solutions is seeking a Janitorial Operations Supervisor for the Evening Shift
. In this role, you will conduct nightly site visits, ensure work meets high standards, and foster relationships with cleaning crews across multiple sites each night. You will visit 5–8 job sites per night, resolve issues, and help develop our network of cleaning companies.

Are you an experienced janitorial supervisor with a background in managing evening crews? Do you have strong leadership skills, a commitment to accuracy, and the drive to oversee multiple sites each night? This role involves ensuring high‑quality cleaning services and working directly with cleaning companies to keep clients satisfied.

• Support and manage cleaning crews:
  Partner with the owners and teams of our cleaning companies, communicate client needs clearly, and provide constructive feedback to help them succeed.
• Nightly site visits:
  Drive to 5–8 different sites each night, ensuring work aligns with customized scopes of work and resolving issues that arise.
• Communication:
  Speak directly with the owners of cleaning companies and crews every evening to ensure alignment on performance and expectations.
• Inspection review:
  Work with daytime Facility Solutions Managers to review inspections and provide feedback to night crews.
• Problem-solving:
  Address client concerns and requests promptly, ensuring all issues are resolved within 24 hours.
• Reporting:
  Submit detailed nightly reports using mobile software, including photos and key updates. Precision and timeliness are essential.
• Develop relationships:
  Strengthen and grow the network of trusted cleaning companies by nurturing relationships and identifying top performers.

• Growth opportunities:
  We’re a growing company and want you to grow with us.
• Community-focused:
  We care deeply about relationships—with clients, crews, and colleagues.
• High-energy, collaborative culture: A team that solves problems, delivers great service, and builds trust in an environment that values excellence.
• Mission-driven:
  Our work aims to create a positive impact in the communities we serve.

• High school diploma or equivalent experience in the commercial janitorial services industry.
• 3 years of prior management experience; coaching, motivating, developing, and leading a team in multi-unit locations.
• Building, facilities, janitorial, or related industry experience is a plus.
• Strong planning, organizational skills, and attention to detail.
• Excellent communication and interpersonal skills.
• Innovative mindset with a drive for continuous process improvement.
• CRM experience preferred.
• Bilingual abilities in English and Spanish are a plus, as many cleaning company owners and crews primarily speak Spanish.
• Strong leadership with the ability to balance feedback—motivating crews while addressing areas for improvement.
• Ability to read and follow customized scopes of work and evaluate crew performance accordingly.
• Comfortable using a smartphone for reports, photos, and communication via mobile software.
• A valid driver’s license and reliable transportation to visit multiple job sites every evening.

The physical demands are representative of the requirements that must be met to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.

• Medical, dental, and vision insurance.
• Ancillary benefits (life insurance, disability, etc.).
• 401(k) matching.
• Car allowance and phone allowance to help cover tools needed to succeed.
• Ongoing training and development opportunities.
• Supportive and collaborative team environment.
• Paid time off (PTO).
• Opportunities to give back and make a positive impact in the Las Vegas community.

Equal Opportunity Employer statement: City Wide is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and respected.

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