Assistant Manager - District at Green Valley Henderson, Nevada,

Assistant Manager - District at Green Valley

Lush North America has been creating fresh and handmade cosmetics for 20 years, operating retail shops across Canada and the US. We are dedicated to fair trade sourcing, sustainable communities, and giving back to organizations that make a difference.

We

Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount on all our products
• An unconventional retail structure to support your entrepreneurial spirit
• Opportunity for growth as Lush loves to promote from within

As Assistant Manager, you bring Lush’s Leadership Practices into all business interactions:
Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The ASM supports the Shop Manager and may assume Manager duties when needed, ensuring a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that welcomes every visitor and meets their needs.
• Building the Brand: educate customers and staff on our brand values, and articulate our positions on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging through community engagement and other initiatives.
• Product Passion: increase your product knowledge through continual learning, and consistently make informed recommendations.
• Driving Sales: demonstrate strong business acumen, understanding of metrics, budgets, and reports, and apply them to deliver profitable results.
• Lead Fearlessly: be present on the sales floor, answer questions, remove obstacles, problem‑solve, and motivate your team to meet sales goals.
• Grow Talent: own your own development, assess performance, seek feedback, and support your team’s growth through coaching and leading by example.
• Be Real: adapt to your team’s needs and the business’s requirements.
• Live with
  
  Purpose:
  
  engage your team at all levels to foster inspiration, motivation, and strong peer and customer relationships aligned with brand values.
• Recruitment and Selection: support staffing by networking, recruiting, hiring, and succession planning.
• Staff Development: collaborate with your Manager to create and execute plans that improve engagement, retention, performance, and DEIB practices.

• Policies and Procedures: help keep the shop compliant and staff practicing company standards for opening/closing, product integrity, respectful workplace, health and safety, and daily communication.
• Stock and Inventory: train the inventory team to meet fresh standards, manage ordering, and maintain the right products within budget.
• Visuals and Merchandising: support team in creating a clean, beautiful workspace that follows merchandising and design standards to enhance customer experience and sales.
• Scheduling, Time and Attendance: ensure proper staffing levels and skill mix, allocate breaks and meals, and maintain payroll accuracy.

Required:

• 1-3 years of managing or supervising in a retail environment
• Excellent listening and communication skills
• Excellent analytical, critical thinking, and troubleshooting skills
• Excellent organization and time‑management skills
• Strong customer service, supervisory, and sales skills
• Knowledge and interest in skincare, natural beauty, and ethical business
• Ability to work flexible hours, including holidays, evenings, and weekends

Preferred:

• Experience with consultation‑based customer service models
• Ability to develop and train staff through positive coaching and feedback
• Proficient in Excel and Microsoft Office, adaptable to other systems
• Basic HR skills in hiring, scheduling, training, and performance management
• Experience in cross‑cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other…